Professional Camera Repairs ("we", "us", "our") is a sole trader repair service run by Tim, based at 44 Beechwood Avenue, Orpington, Kent, BR6 7EY. This page explains what personal data we collect through this website, why we collect it, how long we keep it, and your rights under the UK GDPR and the Data Protection Act 2018.
Data controller
The data controller for this website is Tim trading as Professional Camera Repairs, 44 Beechwood Avenue, Orpington, Kent, BR6 7EY. To exercise any data rights, please call us on 01689 818009.
What we collect and why
When you submit the enquiry form on this website we collect the following information:
- Your name: so we know who we are talking to.
- Your contact details (phone number and/or email address): so we can reply to your enquiry.
- Camera or equipment details: make, model, and a description of the fault or work required, so we can give you a useful response.
We collect this information on the basis of legitimate interest (responding to your enquiry) and, where applicable, your consent.
The form delivers your enquiry directly to Tim by email via our email delivery provider (Resend, operated by Resend Inc.). Your enquiry is not stored in a database on this website. The email remains in Tim's inbox and is used only to reply to you.
Anti-spam protection
The enquiry form is protected by Cloudflare Turnstile, an automated bot-detection service operated by Cloudflare, Inc. Turnstile may set a short-lived challenge token in your browser to verify you are a real person. No personal data collected by Turnstile is shared with us; it is processed by Cloudflare under their own privacy policy.
Analytics
This website may use Google Analytics 4 to help us understand how visitors use the site. Analytics cookies are only set after you give your consent via the cookie banner. If you decline analytics, no tracking occurs and no data is sent to Google. If analytics are enabled, IP addresses are anonymised. We do not use analytics data for advertising.
If no Google Analytics measurement ID has been configured, analytics are fully dormant regardless of your consent choice.
Website hosting
This website is hosted on Cloudflare Pages (Cloudflare, Inc.). Cloudflare processes request logs and network data as part of delivering the site securely. See Cloudflare's privacy policy at cloudflare.com/privacypolicy.
How long we keep your data
Enquiries received by email are kept for as long as they are useful for responding to you, typically no more than 12 months after the matter is resolved. If you would like your enquiry data deleted sooner, please contact us and we will do so.
Sharing your data
We do not sell, rent, or share your personal data with third parties for marketing purposes. Your enquiry details are shared only with:
- Resend (email delivery): processes the form submission to deliver it to Tim's inbox.
- Cloudflare (hosting and anti-spam): as described above.
- Google (analytics, only with consent): as described above.
All providers process data on our behalf under data processing terms that require them to protect your information and use it only to deliver their service to us.
Your rights
Under UK data protection law you have the right to:
- Access the personal data we hold about you.
- Request that inaccurate data is corrected.
- Request deletion of your data where we are not legally required to keep it.
- Object to or restrict how we process your data.
- Complain to the Information Commissioner's Office (ICO) at ico.org.uk.
To exercise any of these rights, please call us on 01689 818009.
Cookies
See our Cookie Policy for details of what cookies and storage this site uses and how to manage them.
Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top of the page will reflect any changes.
Contact
Professional Camera Repairs, 44 Beechwood Avenue, Orpington, Kent, BR6 7EY. Tel: 01689 818009.